hyper anna for contact centre reporting

Daily Huddles: Now with lightning fast, personalised insights & a ton of results.

“Hyper Anna completely automated the manual process of pulling together productivity reports. Game changer!”
- Team Lead

Highest grade

of service ever

x200 faster

than manual reporting

Insights in minutes

not days or weeks

customer story
“We were completely dependent on manual reporting that should have been automated a long time ago. ”

From manual and mundane. To Hyper Anna.

Download Customer Story
Why service & support teams use Hyper Anna
Easier & faster insights

"Anna is so much easier to look at than the daily spreadsheet we used to receive. Now I know exactly who I need to focus on for the upcoming week."

- Service Line Manager

Team-winning insights & performance

“Anna is so fun, its interactivity makes for better coaching conversations. As a result, we achieved the best Grade of Service of all time!"

- Team Lead

Trusted by the best
IAG
Microsoft
Westpac
Transport for NSW
Traveledge
Fishburners

Who is it for?

1
Service Level Managers

Completely underserved
with insights, despite responsible
for performance outcomes.

2
Team Leads

Get topline numbers everyday, but nothing specific. Fails to drive their
daily conversations & cadence.

3
Reporting Analysts

Spend all their time with manual,
time consuming reports, there’s
no time to find insights.

Look at your productivity reports. Then look at Anna's insights.
You decide.

Personalised, uncomplicated & hassle-free customer insights. You’ll love it. We’ll prove it.

Hyper Anna, think automation and insights.
WHAT WE DO FOR YOU
Automation

Eliminates analysis, reporting,
updating PowerPoints & pointless
internal meetings.

WHAT WE give you
Insights

Personalised data stories straight to your inbox. Telling you what, why and what's next. In real time.

See Anna get customer insights
See how Hyper Anna works on contact centre data
Watch a 3-Minute Demo

    Need insights?

    The #1 question we get asked:  “How is Hyper Anna different to other tools?” Data teams love The Question. So we’ve made life easy peasy.

    Tip: We recommend scheduling a 1:1 so the team can test drive Anna’s insights on your data.

    Proof is in the pudding!

    Our data is a mess!
    Can we still use Hyper Anna?

    Yes! Your data & systems might be a mess. But people still need insight. Anna’s built to handle this. We’ll show you how in 3 simple steps!

    Getting started is easy!
    1
    Connect your data

    powering weekly reports & meetings.

    2
    Confirm your insight preferences

    while Anna automates finding personalised, validated insights.

    3
    Subscribe your stakeholders

    to receive insights. That’s it!!

    Need more info?

    Talk to a Hyper Anna product expert and learn how you can get started.